Glasshouse
Testimonials

Social Proof Matters

If you want to know what we’re like, take a look at some of the review from both landlords and tenants. 

What our customers say about us...

I had an amazing experience dealing with a team of young and dynamic professionals who are always going an extra mile for their clients to enrich customer experience.I'm relocating from Auckland to Hamilton and was looking for a rental property as having minimal knowledge about the area.My first interaction was with Adele who was quick to address some properties keeping my requirements in mind along with constant communication, then had an interaction with Nicola who was honest with the properties in her portfolio and even sent me a video related to a property.Then I had an amazing experience with property manager Monica who welcome us and patiently showed us couple of properties and guided us with the application process.Finally our application was processed by Jess and she was quick with the requirements and processed our application in a quick, timely and professional manner.I would strongly recommend Glasshouse and its team for the customer experience and professional services rendered.
Goldi Deep
Goldi Deep
23:11 12 Sep 22
Amazing support, very professional and just made everything so easy. Highly recommend.
Michele Badenhorst
Michele Badenhorst
01:52 06 Sep 22
Never thought rentals were so easy thank goodness,as we haven’t rented since we were young 😂The rental that we live in is perfect for us and with the little old lady who lives at the end she’s a bonus.Thank you Glasshouse for accepting us .2 years later later now…….We have moved out as our rental propertywas sold🥲 we loved living in this lovelyRental but if we ever come back to the Waikato we will Definitely get aGlasshouse rental again 👌😉Kind regards Ngatai and Eva
Eva Riini
Eva Riini
02:17 05 Sep 22
They helped me find a place that was both warm and safe before my upcoming Stem Cell Transplant. We were happy with our service and complaints about structural issues or plumbing/ electrical were handled swiftly by management. Nikki and Sophie were stars! ⭐️⭐️⭐️⭐️
Meghan
Meghan
01:56 05 Sep 22
The ladies I delt with at glass house were lovely. Really helpful and a pleasure to work with. Thank you
Kelly AndeRton
Kelly AndeRton
18:59 01 Aug 22
We have been with glasshouse for over 2 years, we also have other property's in NZ managed by other companies. Over this time glasshouse has by far always been the best at communicating, the quality of inspections and keeping all the compliance and statements up to date. Would highly recommend getting in touch with them.
Gary
Gary
05:29 25 Jul 22
Speedy and professional, Nicola was lovely the whole way through processing my application and dealing with moving in-niggly bits.
Rebekah Davis
Rebekah Davis
00:49 06 Jul 22
They work through everything with you step by step ensuring the best possible results. Thank you
Cameron Neamx
Cameron Neamx
21:44 22 Jun 22
I had a very good experienced when we moved to 41 Taylor Terrace last March 26. The house is so beautiful and relaxing. Highly recommended to all prospective customers the Glasshouse Property Management.Kind regardsMa. Pola
Ma. Pola Favorito6
Ma. Pola Favorito6
20:12 04 Apr 22
Relocated to Hamilton in alert level 3 and everything was handled very professionally and timely.When it came to break a fixed term lease as we bought a property sooner than expected, the process was very transparent and smooth.
Paras Monga
Paras Monga
07:06 04 Apr 22
I was in a difficult situation and was having trouble getting my bond returned. As I was sharing a house with three others and was the only person leaving it seemed to be a lot of difficulty with the bond return.I spoke to the Property Manager who was Rae Guard and she helped me somuch on many issues. I am an older person and the computer side ofthings in regards to forms became an issue for me. Rae and another lady at Glasshouse Maxine were only to happy to help me and ease my mind.I would highly recommend Glasshouse Property Management whether you are renting or wanting your property listed for rent they are verythorough and extremely great at what they do.
Sharon Eriksen
Sharon Eriksen
22:28 08 Mar 22
Amazing service and reliable staff. Team kept us well informed throughout the process. Highly recommend if you are looking for a comfortable property.Keep up the good work team.
Gejo Joseph
Gejo Joseph
08:21 07 Mar 22
Very friendly and helpful people! They talked me through the properties very thoroughly and answered my questions competently ☺️
Tyla Stone
Tyla Stone
07:12 09 Feb 22
I moved into a clean, neat and comfortable property, which has everything I need. The extra kitchen and living area is a bonus and is getting cleaned properly on a regularly basis. The management of Glasshouse are professional, friendly and very helpful people.
GFW777
GFW777
20:22 04 Jan 22
HiAppreciate the helpful staff and fast response to my applying for housing via glasshouse property management. Feel supported and getting good value thank you very much!
Trudy Tapihana
Trudy Tapihana
07:02 06 Dec 21
I absolutely love renting threw glasshouse property they helped me into a beautiful home! Sophie my property manager was amazing she never gave up and helped me til we found a home! I'm very grateful and blessed! So thank you heaps to the glasshouse team 😊
Ceeson Deane
Ceeson Deane
06:52 06 Dec 21
Nicky, is amazing! Always replies promptly, very knowledgeable & friendly. Thank you Nicky & the Glasshouse Team. Wishing you all an email & phone free holiday.CheersMatt
Matt Naylor
Matt Naylor
01:56 01 Dec 21
Staff were great & welcoming, definitely recommend them if you are looking to rent a beautiful home
Nick ngaronoa
Nick ngaronoa
19:27 10 Nov 21
We are first time landlords and our experience with Anel and Nicola has been amazing! They found us a suitable tenant in no time and have made the whole process so smooth and straightforward. We most definitely recommend them!
Sue Good
Sue Good
21:33 05 Nov 21
Glasshouse property managers are the best!! I went to many viewings with Glasshouse and each and every property manager was polite, helpful, kind mannered, and took the time to ask me, a prospective tenant questions, to get to know me, and were responsive to my multiple questions regarding each rental property..couldn't recommend Glasshouse property management more!!I look forward to more dealings with you all as my new landlord/lady people...thank you all, very, very much for what you've done,helping me find my new home!!!
Hanna Simmonds
Hanna Simmonds
07:50 23 Sep 21
Promptly respond every timeThanks for providing such a good service 🙂
Parteek Sharma
Parteek Sharma
00:33 07 Sep 21
Great team of people with great systems in place. All the things you need in a company that is looking after your investments 🙂
adam Ballinger
adam Ballinger
21:40 12 Aug 21
I liked the privacy and cleanliness in the common areas and general experience about everyday coming back from work and enjoying my own time , just the cozy den I love to live in ❤️
Parvinder Pawar
Parvinder Pawar
01:04 02 Aug 21
I have experienced Glasshouse two times now, both on one year lease contracts. Each tenancy agreement stay of mine, was a positive and independent feeling. The house’s communal areas were cleaned weekly, I had plenty of notification of safety regulation checks, and enough information was always supplied when communicating with their main office, plus I paid my rent on time.All and all, thanking them for their time. Good luck for yours! 😎🤓
James Atherton
James Atherton
01:11 05 Jul 21
A shout out to Nicola for all the work she did to assist me in securing a place to stay. Adding to that I had no sooner moved in and I found another house advertised by Glasshouse that I preferred. I approached Nicola and she came up with a solution on how "the transfer" can be done - which was awesome. I am now in my "new" home and loving it. Nicola you are a Super Star!!!!! Thanks
David Billingham
David Billingham
19:09 10 Jun 21
I would like to say that Glasshouse property management are very welcoming and professional company.thank you so much Sophie Meyer,of Glasshouse property managementReally appreciate you giving me n my two children the opportunity to rent a lovely 3 bedroom cottage house n such a great family community,as well as being close to my children's schooling.Many thanks 😊.
Lavinia Cribb
Lavinia Cribb
06:10 08 Apr 21
I just want to thank Rae Guard of Glasshouse property management, for the wonderful job she did while I was a tenant in a property under her care. While Rae is always very professional in what she does, she also has a lovely personable nature, which made communications between myself (the tenant) and property management incredibly easy. As a tenant you must be able to develop a certain level of trust and confidence with the property manager, and I am happy to say without doubt that Rae Guard ticks all of those boxes.Thank you Rae.
Raana Thompson
Raana Thompson
09:53 06 Apr 21
We had the pleasure of dealing with Sophie who was our Property Manager over our 12month tenancy. She was always smiley and helpful if we had queries or concerns. The service that we received made renting so much easier
Terina Daniels
Terina Daniels
22:50 17 Mar 21
I have been really pleased with putting my property into professional property management with Glasshouse as I just didn't have the time to manage the property and do the inspections on a regular basis.The compliance and details you need to take care of these days when managing tenants is something I would much rather leave to the professionals and Glasshouse has really good systems in place to keep me up to date with their inspections, any maintenance required and photos of how the property looks with each inspection.I value my time so this great time saver I am happy to pay for.The staff have been really good to deal with, from Anel getting me setup to Rae in the Cambridge office looking after my property and keeping me up to date with regular communication as and when required.I have found the Glasshouse Property Management team to be very professional and responsive when any maintenance arises.I am very happy with their service, and highly recommend Glasshouse to landlords who want to save time and not deal with the headaches of having to manage a property and dealing with tenants, especially now with all the rules and regulations.
Russell Brown
Russell Brown
02:02 14 Mar 21
100% positive rental experiences with this team! They take care of everything for me, so I don't have to worry about a thing. There is so much compliance involved in rental properties now compared to a few years ago, and I know that with them every box is ticked. But more than that, they are so lovely - friendly, positive and quick to get back to me. Nothing is a problem. The detail in the reports and the sheer number of photos shows they really do care. They also care about my tenants, and build good relationships with them. Thank you Glasshouse!
Melissa Davies
Melissa Davies
17:47 05 Mar 21
The Glasshouse team were very professional and informative. They were quick to reply via email and over the phone. I was very impressed with their speed, knowledge and overall professionalism!
Michael Wells
Michael Wells
20:37 02 Mar 21
Glasshouse Property Management has been so helpful started from when I was looking for a place to live. They also so responsive to everything related to the house that I rent. A bit advice would be an improvement on your emergency assistance on weekends/public holidays. Overall, I highly recommend this property management for those who needs an accommodation.
Emanuel Bintang
Emanuel Bintang
21:18 01 Mar 21
Big thanks to Charlotte Mann who originally helped us get into our home with Glasshouse, also huge thanks to Nicky Dickson who then assisted us with Charlotte going on maternity leave. Both were very pleasant to deal with, professional and always had time to assist us so really appreciate all your time and hope you both are recognized for your efforts too. Would definitely recommend you both to family and friends. All the best to you both and Glasshouse too with your future endeavors. Sebastian and Domonique.
Sebastian's Skjoldentg
Sebastian's Skjoldentg
03:53 12 Feb 21
Maryke has been an amazing property manager. Glasshouse has been great to deal with and would highly recommend their services. Communication was always easy, and always had quick and friendly responses.
Theo
Theo
22:15 08 Feb 21
Sophie was great to deal with. Very helpful and made the process of becoming a first time Tennant easy and stress free. Thanks
arnie tulloch
arnie tulloch
02:23 01 Feb 21
Previous to going with Glasshouse we had trouble with landlords and agents. Sophie was our agent when we were with Glasshouse. She is fantastic! she was very clear with communication, got things repaired or on the road to being repaired the minute she was made aware. Sophie is always very reasonable, understanding, and most of all damn good at her job. If we move again I know we will actively seek out a property that she manages. a thousand times over would recommend Sophie and Glasshouse to anyone!Thank you for being a fantastic agent Sophie!-Savannah 🙂
Jonathan Ormsby
Jonathan Ormsby
07:17 29 Jan 21
Highly recommend Glasshouse Property Management. I have the best responsive Property Manager Nicky Dickson who is very helpful, lovely gets the work done promptly no issues. I really appreciate the service that we have recieved since moving in. Thank you Glasshouse for your quality service.
linda tikitau
linda tikitau
06:48 19 Jan 21
Really easy to work with they have great response to any issues. Would recommend over other companies we have dealt with 😊
j m
j m
02:13 18 Jan 21
Glasshouse is a great Real estate company. We would wholeheartedly recommend them in a heartbeat!Our property manager Maryke Liebenberg was genuine, caring, attentive and we never felt like a burden.Thank you so much Glasshouse for your professionalism and friendliness throughout our tenancy.
Cherene Powell
Cherene Powell
01:52 08 Jan 21
The best property managers in the country. Always helpful, friendly and eager. They look after their tenants extremely well. I would recommend Glasshouse without hesitation.
Jenny D V
Jenny D V
00:06 08 Jan 21
Great property management company as a landlord Maryke and the team really went above and beyond to provide peace of mind, I highly recommend them to anyone looking for a truly professional team to manage their property.
Daniel Mackie
Daniel Mackie
13:57 09 Dec 20
Very professional approach and very good response time if any assistance is required.
Peeyush Paul
Peeyush Paul
03:33 09 Dec 20
Glass house accepted my application in the evening, same day I viewed the home. Very happy with the service they provide. My Property Manager Maryke is awesome! This is my first time I’ve rented my own place, I wouldn’t choose any other property agents to rent with! Great response when I message about something wrong with the house.
Aina Ale
Aina Ale
21:58 19 Nov 20
Never thought rentals were so easy thank goodness,as we haven’t rented since we were young 😂The rental that we live in is perfect for us and with the little old lady who lives at the end she’s a bonus.Thank you Glasshouse for accepting us 👌Kind regards Ngatai and Eva
Eva Riini
Eva Riini
18:21 18 Nov 20
Very helpful they do work very great way without giving any hassle very caring ,I’m impressive 💫💫💫
amandeep kaur
amandeep kaur
18:07 18 Nov 20
Awesome up close and personal service that I will not soon forget. Thanks Glasshouse you are the best!
Norm Graham
Norm Graham
06:45 08 Oct 20
Glasshouse property management were fantastic to deal with. Everything is smooth and professional while also very kind and friendly highly recommend
Nicci Coxhead
Nicci Coxhead
00:02 08 Oct 20
Lovely people who have made everything very easy A+++
Carla Driver
Carla Driver
02:22 04 Aug 20
Very friendly and knowledgeable people. Anel made my wife feel very comfortable when she came for an initial appraisal.
Paul Kelly
Paul Kelly
03:28 17 Jul 20
Very friendly staff and so helpfull would recommend these guys to everyone
Josh Mycroft
Josh Mycroft
00:23 07 Jul 20
Hassle free experience moving, great bunch of people 😁
Wayne Carruthers
Wayne Carruthers
00:43 05 Jun 20
We have been doing some research before we decided to let Glasshouse property management team to look after my rental property in Hamilton. I had wonderful experiences dealing with the team. They are very organised and professional. I really appreciate all the efforts towards to achieve the best results for us. I highly recommend Glasshouse property management team.
X W
X W
07:08 03 Jun 20
Glasshouse Property an excellent service that delivers over and above in terms of property management. Always on the pulse communications and a seamless service when tenants are transitioning. Thank you Jeremy B and Sophie M. for the ongoing updates! A wonderful service for an out of area Landlord.
We were tenants with Glasshouse for just under two years and found the team to be very easy to deal with, courteous and professional. Would recommend.
Matthew Proctor
Matthew Proctor
22:10 13 Feb 20
Just wanted to let people know that i have found their company's approach the best management i have observed as a tenant searching for a property.I enjoyed the email follow up and the fact they check with existing tenants to finalise viewing times.Other companies i have been with haven't treated tenants as customers which i beleve they are.Thanks for everything
Quentyn Preece
Quentyn Preece
17:57 17 Jan 20
These adjective best describe Glasshouse PM: careful, accurate, communicative, responsive, reliable, honest with me in words and accounts, always pleasant, HIGHLY efficient and thoroughly professional. Summary: you won't do better. Ju.
Ju Maze
Ju Maze
01:01 30 Oct 19
We weren't with Glasshouse for long but they expect good standards with their house inspections which is to be expected. Thanks Sophie for making our final inspection a good one, we were glad & relieved you were happy with the final results. Good luck Glasshouse
Desiree Tarapata
Desiree Tarapata
04:15 21 Aug 19

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