Glasshouse
Complaints

Glasshouse Property Management has an established customer complaint process.

In the event that the service provided by one of our team does not meet your expectation, please follow the below steps:

1. Your concerns/issue should be clearly outlined with the relevant property manager.

2. If you’re not happy with the result, please complete the form below.

3. If you are still not happy with the resolution, please click on the following link for guidance https://www.tenancy.govt.nz/disputes/

Please fill out the form below and we will endeavour to reply within 2 working days.

Your Name *

Property Manager Name *

Email *

Phone *

Please Select *

Your Address

Address Line 1

City

State / Province / Region

Postal Code

Country

Nature of Complaint *

How would you like this resolved? *

When would you like it resolved by? *

If you have any photos or supporting documents, please attach here:

Click or drag files to this area to upload. You can upload up to 3 files.