Let us find the right property for you
What happens if something breaks?
You should always contact us first. If it is a maintenance issue, we will get it fixed as soon as possible at no cost to you. If it is something you have caused, and we know that accidents happen, we can usually arrange a trades-person to do it for you at a discounted rate, and then make arrangements for payment.
How often do you inspect the property?
We do this every three months. We find it is good to keep in regular contact with you and keep on top of maintenance issues. Also in many cases, insurance companies require an inspection every three months as a part of their policy. We will always give you written notice of an inspection, and we make sure we are as least disruptive as possible during the process.
Do you charge a letting fee?
In most cases, we charge a letting fee of one week’s rent plus GST. This covers our cost to advertise the property, conduct credit checks, and other various costs associated with finding you a new home.
How much bond will I pay?
We take four weeks rent as bond, all bonds are lodged with the Ministry of Building, Innovation and Employment.
Are pets allowed?
We have just started renting a house from Glasshouse and our experience so far (1 month) has been nothing short of top notch. From applying for the property to the handover of keys Glasshouse was professional, process driven and caring.
Have already told many friends about our great experience with Glasshouse, these guys do things differently and its really refreshing. Thanks!
Excellent Property Manager Vickie, our best-renting experience and would recommend them to any potential renters. Thanks for making it such an easy experience 🙂
We would love to hear from you.