Rest easy knowing your property is being cared for
Property
Management
The Glasshouse Difference
You may be wondering why we’re called Glasshouse?
Glasshouse isn’t a name you’d normally associate with a Property Management company, but when you hear the meaning behind it, you’ll see why it’s a perfect fit for us.
Glass is transparent, and transparency is important to us.
All too often we come across landlords who have no idea what’s going on with their rental properties, until it’s too late. They’re given very brief updates with few details, and it’s obvious rental inspections are just a box ticking exercise for whoever’s looking after it for them.
With Glasshouse you get the true picture. You have full visibility over your investment so you can rest-easy knowing it’s being cared for.
What you also get is our unsurpassed level of care and commitment. Glasshouse provide optimal conditions for growth, and that’s what we provide for your investment. By caring for your property and looking after your tenants, we achieve better results for you in the long run.
Our Property Management Philosophy
At Glasshouse we believe that better outcomes are achieved when the needs of all parties are met. When everyone is happy, properties are cared for better, tenants stay longer, yields are higher and disputes are virtually unheard of, or quickly resolved if they do occur.
We celebrate our tenants and landlords by recognising qualities that support positive rental experiences through our “tenant of the month” and “landlord of the month” rewards.
We value our landlords and tenants equally, as all parties are a vital part of creating positive rental experiences.
Our Property Manager Processes
At Glasshouse we are a highly systematised business, as this enables us to achieve better results. Using the latest property management software, helps us to deliver superior service to you and your tenant. All of which enables us to:
- Work more efficiently
- Provide greater transparency
- Provide timely, complete and accurate communication
- Securely capture and store important documents
- Demonstrate legislative and insurance compliance
- Spend less time on administrative tasks, so more effort is focused on where we can add the most value to our clients.
As a glasshouse landlord you can be assured of
Weekly owner payments
Passion for property
We are a passionate team with each of our property managers operating on a capped portfolio size. This ensures your property receives the attention it deserves.
On-time rent payment
Quarterly inspections
We conduct four inspections per year, with photos and a copy of the report emailed directly to you. With Glasshouse, you can have total peace of mind that your investment is being well looked after.
Industry best-practice tenant screening
Compliance & risk management
We take care of your Healthy Homes compliance, and we have a comprehensive Methamphetamine policy to protect you from risk.
Our people
In order to provide the best service, you need the best people. Glasshouse Property Managers are all qualified, within a minimum Level 4 Certificate in Property Management.
Our portfolios are capped to ensure our high standards of care are maintained.
It’s important to us that our people are cared for too, because when team members are happy, clients are too. By capping portfolios, we can ensure our people have the time they need to meet the standards we expect them to achieve for both landlords and tenants.
Our Properties
Glasshouse properties are quality properties, and we care for them as if they were our own.
From first hand experience, founder Jeremy Baker has seen how cared for properties attract caring tenants and better investment outcomes. Investing that little bit more into ensuring a home is warm, comfortable and enjoyable really does pay for itself in the long run with less issues, higher occupancy, lower tenant turnover and better returns.
It is this model that enables us to facilitate positive rental experiences for both landlords and tenants. For property management with the highest level of care, request a free rent appraisal or property management fees quote.
